Cookie statement

This English version is provided for convenience. In the event of any discrepancy, the Dutch version prevails.

Version 1.3 — 2 October 2026

1. Our own strictly necessary cookies and storage

Loculy only sets its own (first-party) cookies that are needed to make the website and the digital routes you have bought work. No prior consent is required for these strictly necessary techniques; we do inform you about them.

• loculy_winkelwagen — remembers which routes and Pubtrails are in your cart (30 days). Functional, necessary for ordering.
• loculy_bestelling — temporarily (24 hours) gives the browser you ordered with, or in which you open a recovery link from our email, access to your order page. Security, necessary.
• loculy_bestelling_taal — remembers the language of your order page (24 hours). Functional.
• rt_… — your secure access to a purchased route on this device, until 48 hours after the first activation. Necessary for the service purchased.
• pte_… — your access to the page where you set up and open a purchased Pubtrail (90 days). Necessary for the service purchased.
• pgh_… and pgp_… — your role as host or participant in one Pubtrail game (14 hours). Necessary to play the game.
• rtl_… — remembers your language choice in the route player and for Pubtrails, only if you choose a language other than Dutch (14 days). Functional.
• loculy_dagvoorstel_vertrekpunt, loculy_dagvoorstel_adres and loculy_dagvoorstel_bewaarsleutel — while you create a plan in the Day Planner, store the starting point you choose yourself (your current location or the address you enter) and a random key that prevents your saved plan from being stored twice. They disappear when you close your browser. Functional, necessary for the Day Planner.
• loculy_contact — only on the contact page: after the swipe check, proves that you filled in the form yourself, so the message can be sent without spam. Valid for at most 30 minutes and removed right after sending. Security, necessary for the contact form.
• loculy_hotelgast — only after you yourself tap "Activate discount" after scanning a Loculy QR stand in a hotel: remembers on this device which stand you came from, so the hotel discount is applied automatically at checkout and the hotel receives a fee from Loculy for it. Contains only a stand number, no personal data; valid as long as the discount runs (14 days by default) and can be removed by you at any time. Functional, placed only at your request.
• Local browser storage for route progress — remembers on this device where you are in a purchased route (route and stop data and times only). It stays until you choose "Start again" in the route player or clear your browser data. This local storage is not used for tracking or advertising purposes.

Administration cookies (such as loculy_beheer_sessie) are set only for Loculy staff logging in to the administration environment, never for visitors or customers.

All our own cookies are sent only over a secure connection and, with the exception of the cart cookie, cannot be read by scripts in the browser.

2. Analytics techniques

Loculy uses no analytics cookies. To see which pages are visited and how visitors find Loculy, we use Vercel Web Analytics, the visitor statistics of our hosting provider Vercel. It works without cookies and stores nothing on your device.

• For each page view, the address of the page, the website you came from, your country, region and city (derived from your IP address), the type of device, the operating system and the browser are sent to Vercel.
• Vercel recognises a visit only by an irreversible derivative (hash) of the request, which expires after 24 hours. The statistics are not linked to your IP address or to you as a person and do not follow you across other websites.
• Before sending, Loculy removes access codes, order and game numbers and search parameters from the address; only campaign parameters (utm_…) remain. Nothing is measured in the administration environment or on the pages where you open a purchased route or Pubtrail, or recover an order, via a link from our email.
• We only see totals and do not link the statistics to orders, email addresses or other data.

Because this measurement uses no cookies, stores nothing on your device, serves only to measure the quality and reach of the website and has little or no impact on your privacy, we do not ask for consent for it (the exemption for analytics techniques in article 11.7a of the Telecommunicatiewet, the Dutch Telecommunications Act). If you prefer not to be counted, you can block Vercel's script with a content blocker in your browser; the website will keep working as usual.

3. Tracking, marketing and non-essential techniques

Loculy does not set or activate tracking, advertising or other non-essential cookies. If that were to change in the future, it would happen only with valid consent: not pre-ticked, freely given or refused, and revocable later.

4. Third-party services

Payment takes place in Mollie's payment environment (on Mollie's domain); Mollie's cookie policy applies there.

The visitor statistics script (section 2) is Vercel's and is loaded via Loculy's own domain. It sets no cookies.

Loculy does not load any scripts from Google on its pages. If you choose to follow a link to Google yourself, for example to Google Maps or to a listing's reviews on Google, you open it outside Loculy; Google's cookie policy applies there.

5. Cookie preferences

Loculy itself sets no non-essential cookies and therefore currently shows no cookie banner or consent manager.

You can always delete our cookies yourself via your browser settings. Bear in mind that your cart will then be empty and that a started route can only be opened as long as its access cookie (rt_…) exists on that device: if you delete it, the route can no longer be opened on that device and the link to the device cannot be made again.

6. Current list

The list above corresponds to the website's code on the version date. If the use of cookies or similar techniques changes, this statement will be updated and given a new version date.

See also

• Privacy statement
• Terms and conditions